Help Desk

Have a question? Our staff is here to help. If you’re looking for answers about how your camera works, or recommendations for workflow, handling color, or tips and tricks, start by browsing extensive tutorials and FAQs available below, and make sure to download a PDF copy of the user manual if you don’t have yours nearby.



Need support?

If you need help with a store order or Digital Bolex product, please create a Support Ticket.

Your Support Tickets
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Have a question or comment? The fastest way to reach us with a technical support or website issue is by submitting a support ticket through your account.
For all other inquiries, please use our contact form, and your question will be answered in the order it was received.

For technical support questions, a representative is available by phone M-F from 10AM to 5PM Eastern Standard Time.

Unavailable – Check back during business hours

Didn’t find your answer? Why not head over to our user forum and ask the community?